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As digital tracking wanes, companies turn to online communities for direct access to customers

Many SaaS companies are doing just that, from big players like Salesforce and Hubspot to smaller startups, which understand the power of building a community of interested individuals who can answer questions, act as quasi-evangelists and give the company honest feedback about products and services. The rise of Slack and Discord are related to this trend because both make it easy …

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Signal says third-party data breach exposed 900 phone numbers

The data has already been misused. The culprit searched for three phone numbers, and re-registered the account of one user. Signal doesn’t store chat histories or contacts online, so the breach shouldn’t have revealed other sensitive details. Signal is taking steps to limit the damage. It will unregister the app on all devices linked to …

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